JOB DESCRIPTION

 

 

Founded in 1882, Tottenham Hotspur Football Club is an English Premier League Club, based in North London.

 

Led by the late great Bill Nicholson, the Club became the first in England to win the League and FA Cup Double in 1961, and the first in the UK to win a European Trophy two years later. Spurs has since been home to some of the game’s great entertainers,

 

including Jimmy Greaves, Glenn Hoddle, Paul Gascoigne, David Ginola, Gareth Bale, Heung-Min Son and Harry Kane.

 

In April 2019, the Club opened an iconic new stadium that sits at the heart of a £1billion sport-led regeneration of North Tottenham. The stadium is the largest football club stadium in London and is a multi-use venue with the ability to host a variety of events 365 days a year, including NFL, boxing, rugby, concerts, and other major events, plus visitor attractions including Stadium Tours, the Dare Skywalk and F1 DRIVE – London.

 

The stadium development scheme has to date created more than 4,000 new jobs for local people, and £344m pumped into the local economy each year.

 

 

Tottenham Hotspur has:

 

A clear strategy to develop talent from within its Academy, showcased by a strong track record of Academy players graduating to the first-team
A £100m state-of-the-art Training Centre that supports the Club’s ambition to attract, develop and retain the best
Commercial partnerships with globally recognised brands including AIA Group Limited (AIA), one of the world’s leading providers of life insurance services, and Nike, the world’s leading sports footwear and apparel
A commitment to minimizing its environmental impact across Club operations, being consistently named as the greenest in the Premier League. Tottenham Hotspur is a signatory of the UN Sports for Climate Action Framework, committing to halve carbon emissions by 2030 and become net zero by 2040.
An award-winning Foundation that is renowned for creating opportunities to help enhance the lives of people in its local community through education, employment, health, and social inclusion programmes.

 

 

 

 

JOB PURPOSE

 

 

 

The HR Coordinator is responsible for the day-to-day HR generalist functions of the Human Resources department, ensuring the smooth running of HR operations and providing essential support to employees and management for the full employee life cycle. This role involves administering employee records, assisting with recruitment, managing HR documentation, and coordinating various HR activities and HR projects. You will ensure that as a Club we are fully up to date with all paperwork, processes, and compliance.

You will represent the HR function credibly and positively by providing a proactive,

intuitive and customer-minded service to employees and candidates. You will have a

key role in being a role model for the Spurs Way by encouraging maximum engagement and buy-in from across all departments and work with a variety of stakeholders to make a positive impact on the learning culture of the Club.

 

 

 

 

KEY RESPONSIBILITIES

 

 

 

Recruitment and Onboarding

 

Assist and support the Talent Acquisition Team in the recruitment process including approvals, posting job ads and coordinating timely communication with stakeholders for roles
Manage the onboarding process for all new starters including including conducting new starter induction when required
Working with the Talent Acquisition Team to ensure that relevant checks are completed for all new starters
Complete DBS checks for all new starters (permanent, volunteers & casuals) including verifying DBS documents
Complete all reference and qualification checks for new starters
Ensure right to work checks are completed for all new starters (permanent employees & casuals)
To be fully conversant with the safer recruitment requirement, guidelines and
To chase employers for references, the DBS service, the employee and all those involved in the compliance for each new employee
Ensure the correct level of DBS is completed for all required

 

 

Generalist HR and Employee Life Cycle

Be the first point of contact for the HR department by managing the shared HR inbox for HR, L&D, and Recruitment queries, providing valuable advice and ensuring operational excellence.
Manage operational processes for the employee life cycle including administration of employee contracts and
Manage general ER cases and support the team with complex ER cases as and when
As a note taker in various meetings
Maintain accurate employee records and manage the shared
Manage sickness absence cases across the Club, including tracking and
Support the HR team in developing and maintaining the employee handbook, to include coordinating and maintaining the content and all related document updates.
Evaluate the usability of the online employee handbook, making recommendations for
Working with the HR team, review and embed HR
Manage the HR internal communications, including updating the intranet “The Shelf” regularly, ensuring that relevant documents, articles and policies are updated as and when required.
Compile data reports, to include monthly payroll changes, staff lists and other analytics necessary for business decisions and/or auditing
Support the HR team in the annual salary and bonus review
Assist the delivery of the overall HR department’s initiatives including rolling out online and face-to-face training and assessment centres
Provide logistical support for HR/L&D events as
Assist in resolving workplace conflicts and maintaining a positive working
Coordinate employee engagement activities and recognition programmes to foster a positive workplace

 

 

Payroll & Benefits Administration

Collate and prepare monthly payroll information and liaise with the Payroll department to ensure timely and accurate delivery
Support in the administration of employee benefits, including enrolments, changes, and
Respond to employee enquiries about payroll, benefits

 

 

Audit & Compliance

Complete DBS renewals in a timely manner and in accordance with the Club’s DBS policy
Support and assist Safeguarding and HR with various audits
Ensure the Club’s single central register is updated at all times
Support the HR team and client groups in compiling and preparing documentation for auditing
Update and maintain Training and Safeguarding
Ensure compliance with UK employment laws, company policies, and
Be a key contact for Safeguarding in the capacity of Designated Safeguarding Officer (DSO)
Complete required reporting

 

 

 

 

PERSONAL ATTRIBUTES

 

 

Thinks ahead, generates innovative ideas
Values and respects others, builds effective working relationships, and collaborates
Deliver and maintain a high level of confidentiality and professionalism
Is organised, flexible, able to prioritise, multi-task, and delivers to highest of standards
Has a high attention to detail to ensure accuracy and thoroughness in all HR- related documentation and processes
Gets things done
Takes responsibility for their own actions
Communicates clearly, confidently, and sensitively
Is positive and resilient towards setbacks
Takes initiative and is highly proactive in problem solving
Able to flex their working approach depending on the task at hand
Strong team player with ability to contribute to a positive and efficient team dynamic

 

 

 

 

SKILLS AND EXPERIENCE

 

 

Demonstratable experience in a similar HR role, ideally within a fast-paced environment
Experience with an HRIS, ideally at a super user or senior admin level
Experience in preparing and collating payroll data
Good knowledge of MS Office
Has managed the lifecycle of HR processes across a varied workforce including casual workers, consultants, and volunteers
Able to prioritise tasks
Thrives working in a fast paced and ever-changing environment
Solid understanding of HR practice
Solid understanding of employment law
Ability to handle confidential information with professionalism and

 

 

Safeguarding is fundamental to the success in all that we do. Successful candidates are to be reminded they would be subject to various background, DBS and reference checks for this role.

 

Tottenham Hotspur Football Club welcomes applications from anyone regardless of age, disability, race, or ethnic and national origins, religion or belief, or sexual orientation.