Description de l'offre
|Position Title:||Ticketing System Configuration Coordinator|
|Department / Project:||Ticketing Operations|
|FIFA and the Qatar LOC has created a new Joint Venture, which will be responsible for the operational delivery of the FIFA World Cup Qatar 2022TM.|
The Ticketing System Configuration Coordinator configures the ticketing to ensure best in class solutions are available to sell and manage tickets for the FIFA Arab Cup Qatar 2021 and the FIFA World Cup Qatar 2022. The role offers support to ticketing system users, promotes the use of information management systems and carries out quality assurance measurers.
|Qualifications and experience|
Bachelor’s degree or similar level of education
3-5 years as ticketing expert for large-scale projects with direct responsibility for the configurations and administration of ticketing systems
Experience working with ticketing systems (knowledge of SecuTix a distinct advantage) and strong technical understanding
Advanced user of collaboration and information management systems (such as JIRA and Confluence)
English fluency – spoken and written (required)
Arabic fluency – spoken and written
Advanced skills in MS Office (Excel, Word, PowerPoint, Visio & Project)
Planning software and online collaboration tools (an asset)
|FIFA World Cup Qatar 2022 skills framework|
|COOPERATION: Capacity to work in a team and to contribute to the accomplishment of shared objectives. Ability to share information and knowledge with colleagues at all levels (equals, superiors and subordinates), within unit and towards other units / divisions.|
INCLUSIVITY: Ability to identify, construct and maintain a network of support contacts to achieve the objectives of the organisation.
ACCOUNTABILITY: Inclination to dedicate oneself to one’s responsibilities, to care about the quality and to assume the consequences of one’s own actions and/or decisions.
INNOVATION: Capacity to break new ground, look for different solutions, come up with fresh ideas. To think and act unconventionally.
TRANSPARENCY: Ability to objectively analyse one’s behaviour and action, to identify shortcomings, question oneself and learn from one’s mistakes.
FLEXIBILITY: Ability to adapt to circumstances, contacts, new working methods and tools while remaining productive in different or ambiguous situations.
ANALYSIS: Ability to identify and evaluate existing or potential problems and to identify the various aspects, to detect the causes and any links between them.
PERSERVERANCE: Ability to maintain one’s commitment to an activity or project and to complete it irrespective of any obstacles.
PLANNING: Ability to foresee the need to act, to draw up a coherent and chronological plan, to establish priorities, to allocate resources, to develop a system of control, and to re-adjust the plans.
|Work location – including start and final location|
The position is located at the FIFA World Cup Qatar 2022 HQ, Doha
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