International Olympic Committee
Description de l'offre
Department: Olympic Foundation for Culture and Heritage
Contract Type: Temporary: 6 months
Duration of Contract
Activity Level: 100%
Entry Date: 01.04.2021
- Serve as the special point of contact for all information requests sent to the Olympic Studies Centre (OSC).
- Help to develop and disseminate Olympic knowledge through research work for internal and external clients.
- Serve as the single entry point for all information and research requests sent by internal and external clients to the Olympic Studies Centre:
- Manage the receipt and follow-up of internal and external client requests; assess their importance and the priority to be assigned to them.
- Forward client requests to the various OSC units based on their corresponding business expertise.
- Coordinate the follow-up of information requests with the OSC experts:
- Oversee the recording and follow-up of requests and correspondence in the request management tool.
- Coordinate the contributions of staff members from the OSC and other IOC departments in order to produce answers.
- Ensure the quality control of answers and contributions before these are sent to clients.
- Ensure the added value of the information and resources provided to clients.
- Conduct research and fulfil information requests and assignments:
- Handle information requests using the range of information material available (FAQ, core texts, olympic.org documents and pages, etc.).
- Conduct research by analysing and selecting information, then draft the answers to send to clients.
- Take part in research or assignments as required, in cooperation with the other researchers.
- Help to improve existing content or create new content in response to clients’ needs:
- Propose new, relevant topics with a view to developing the FAQ section on the website or other content managed by the team, based on the analysis of frequently received requests or the information available.
- Suggest and develop corrective measures to continually improve the presentation and content of knowledge databases.
- Help to produce new content or update existing content.
Training, language and IT competences
- University degree or equivalent training in information/documentation.
- Good knowledge of the Olympic Movement and sport in general.
- At least three years’ experience in a documentation or specialist research centre, or in a position in a similar international environment.
- Bilingual French and English. Knowledge of other languages (particularly German or Spanish) is highly valued.
- Very strong command of the corporate and office software (Microsoft Office: SharePoint, Word, Excel, PowerPoint and Outlook).
- Excellent general knowledge
The International Olympic Committee is a not-for-profit independent organisation committed to building a better world through sport. By joining us, you become part of the Olympic Movement. You will have the opportunity to work in an international and flexible environment with people of more than 50 nationalities.
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