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Ticketing Infrastructure & Logistics Specialist (H/F)

FIFA World Cup 26

Description de l'offre

 

 

 

At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience.

 

Sitting within the Commercial Operations Department, Ticketing (along with Host City Rights Management, Commercial Rights Delivery, Partnerships Integration, Licensing and Retail, and FIFA Fan Festival]) aims to deliver the most engaging, innovative, and accessible FIFA World Cup™ experience for all athletes, fans, partners, and the community.

 

Reporting organisationally to the Executive Director, Commercial Operations (FWC26 CAN), the Ticketing Infrastructure and Logistics Specialist will be a key member of the FIFA World Cup 2026™ Ticketing Team and work in close collaboration with the host country’s Commercial Operations Team. This role will be responsible for the delivery of the stadium and non-stadium ticketing facilities that will service millions of ticket holders. Further, this role will oversee the implementation of the logistics strategy for all ticketing materials in the host countries.

 

 

 

THE POSITION

 

 

The main responsibilities of the Ticketing and Logistics Specialist for the FIFA World Cup 2026™ include:
Ensure all stadium and non-stadium ticketing facilities for the Canadian Host City Stadiums (Toronto Stadium and Vancouver BC Place Stadium) are delivered as per requirements;
Along with other relevant functional areas determine facility designs, hardware and equipment requirements and setup plans for the Canadian Host City Stadiums;
Support development of requirements documents, drawings as well as policies and procedures for ticketing facilities including infrastructure and IT;
Plan and oversee the configuration and installation of physical infrastructure and IT in the ticketing facilities;
Support Development and implement the ticketing equipment and materials logistics concept;
Implement the ticketing equipment and material logistics concept for all ticketing materials in Canada; and
Support ticket production and mobile ticketing projects.

 

 

 

 

FIFA World Cup 2026™ Skills Framework

 

 

 

ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behaviour, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes.
DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.
INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.
INITIATIVE: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.
INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.
LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority / decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents.
VISION: Ability to perceive the organization’s global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.

 

 

 

 

Education & Qualifications

 

 

Bachelor’s degree or similar level of education
Strong event/project management skills

 

Work Experience

Minimum of 3-5 years of work experience in Ticketing or similar
2 years in supervising or managing infrastructure and logistics projects
Proven experience working in a supervisory role at international sporting events
Experience in ticketing projects including ticket production and mobile ticketing is an advantage
International business profile is a must
Great communication skills, internally and externally across multiple functional areas involved in delivering the projects

 

Languages

Fluent in English. French and/or Spanish proficiency is a plus

 

Technology

Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools

 

 

 

FIFA World Cup 2026™ is a proud equal opportunity employer that is committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis race, colour, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

 

 

 

About FWC2026

 

 

 

The FIFA World Cup 26™ will mark the first time that the tournament features 48 teams and will be hosted by three countries: Canada, Mexico, and the United States.

 

This new format redefines excellence, generating unique opportunities for greater participation and engagement from fans and players in North America and all over the world. Now is your time to be a game changer and join the workforce that is planning and delivering this unique and unforgettable experience.

 

 

 

Pour postuler à cette offre, veuillez visiter jobs.fifa.com.

Pour postuler à cette offre, veuillez visiter jobs.fifa.com.

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